Policies

Booking Appointments

To ensure you receive your preferred date and time…we recommend booking appointments well in advance. A valid Visa or Master Card credit card is required at the time of booking to secure your appointment. For single treatment cancellations, we require a 24-hour notice. For group bookings we require a 48-hour notice. Late cancellations will be subject to a 50% fee of the service price. Full amount of service will be charged for no-shows.

 

Check-In

We recommend arriving 15 to 20 minutes before your scheduled appointment to ensure you have time to enjoy our facility and to fill out necessary forms. For late arrivals, your appointment may be shortened to allow the stylist or therapist to be on time for their next guest.

 

Children

We love children, however to ensure the comfort and safety of our clients and staff, unattended children are prohibited on the salon floor.

 

Cell Phones

To provide our clients with the best possible and relaxing experience, we ask that you turn your cell phone off or place it on silent when receiving any services here at the salon.

 

Marketing Promotions

Merchant cancellation/re-scheduling policy applies; voucher subject to forfeiture The deal is valid only for date range purchased and may not be exchanged or redeemed for any other dates • PROMOTIONAL VALUE VALID ONLY FOR THE DATE RANGE SELECTED AT TIME OF PURCHASE

 

 

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