To ensure you receive your preferred date and time…we recommend booking appointments well in advance. A valid Visa, Master Card, Discover or American Express credit card is required at the time of booking to secure your appointment. For single treatment cancellations, we require a 24-hour notice. For group bookings we require a 48-hour notice. Late cancellations (less than 24 hrs) will be subject to a 50% fee of the service price. Full amount of service will be charged for no-shows.
We recommend arriving 15 to 20 minutes before your scheduled appointment to ensure you have time to enjoy our facility and to fill out necessary forms. For late arrivals, your appointment may be shortened to allow the stylist or esthetician to be on time for their next guest.
We love children, however to ensure the comfort and safety of our clients and staff, unattended children are prohibited on the salon floor.
To provide our clients with the best possible and relaxing experience, we ask that you turn your cell phone off or place it on silent when receiving any services here at the salon.
FREQUENTLY ASKED QUESTIONS
Do you have a customer referral program?
Yes we do! We appreciate your business and would love for you to benefit from sending in your friends and family! Our referral program is limitless. it benefits you and the new client you refer.
*Refer a friend to YOUR stylist or esthetician and you BOTH receive 20% off your next service! There are never too many referrals!
What are your hours of operation?
Tuesday: 10am - 7pm
Wednesday: 10am - 7pm
Thursday: 10am - 8pm
Friday: 10am - 7pm
Saturday: 9am - 5pm
Are there any benefits for first-time customers?
Welcome!!! This is an exciting time! We are thrilled to have you. We offer 20% for first time clients, for any service. In fact if you are a current client of ours, you will also receive 20% off of any service you have never experienced!
Do you specialize in corrective color?
We do specialize in corrective color. Our Master colorists have constant, continuing education. Our industry is constantly changing, we are always up to date on the latest and greatest trends. With that said, there will be some mistakes made and we are happy to help in any situation you are faced with.
It doesn't matter where you had it done or who did it. We are here to help, while keeping the integrity of your hair our number one priority.